TOP
logo
Turkey
  • icon
    Search for Air Ticket
    Search
    icon
  • icon
    Search for Hotels
    Search
    icon
  • icon
    Search for Tour Packages
    Search
    icon
  • icon
    Search for Sightseeing
    Search
    icon
  • icon
    Search for Travel Activity
    Search
    icon
icon Worldwideicon
Contact

Cancellation Policy

 

Cancellation By cityofsultans.com

All cityofsultans.com Products are subject to a minimum number of participants except for Guaranteed Departure Products listed in Clause 14. cityofsultans.com reserves the right to cancel any confirmed booking in any circumstances, however, cityofsultans.com will not cancel a Guaranteed Departure Product except in the unusual circumstances of force majeure, defined here as war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, flight cancellation or any other external circumstances beyond the control of cityofsultans.com. Compensation is not available if cityofsultans.com is forced to cancel or in any way change a tour due to force majeure but where cityofsultans.com is unable to provide the tour booked, cityofsultans.com will return to the Client all monies paid to cityofsultans.com (less any insurance premiums paid) or offer an alternative date or holiday of comparable standard.